• Hospital
  • Independent hospital

Window To The Womb

Overall: Good read more about inspection ratings

Cross & Pillory House, 4 Cross & Pillory Lane, Alton, GU34 1HL (01420) 541111

Provided and run by:
Anaservices Alton Ltd

Latest inspection summary

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Overall

Good

Updated 3 August 2026

Date of assessment: 30 June 2026

The reason for this assessment was to review progress against an action plan developed following a governance breach identified during the previous assessment. As part of this process, we assessed 3 quality statements across the safe, effective and well-led domains.

At the previous assessment, the service was found to be in breach of good governance. During this assessment, we found that while most actions had been implemented, and notable improvements were evident in the way governance arrangements had been embedded across the service, the provider had not yet achieved full compliance with the regulation and therefore remained in breach.

Diagnostic imaging

Good

Updated 29 June 2026

Date of assessment: 30 June 2026

The reason for this assessment was to review progress against an action plan developed following a governance breach identified during the previous assessment. As part of this process, 3 quality statements across safe, effective and well-led domains were assessed.

Window to the Womb Alton, is operated by Anaservices Alton Ltd, as part of a national franchise of independently owned and operated baby scanning clinics. The leadership team for this location manage other services locally.

We refer to women in this report, but we recognise that some transgender men, non-binary people and people with variations in sex characteristics (VSC) or who are intersex may also use services and experience some of the same issues.

During our inspection, we visited the reception area, the scanning room, administrative areas and other rooms used within the business. We spoke with 4 members of staff.

At our last assessment, we rated the service as good. At this assessment, the rating remains good.

This assessment focused on 3 quality statements: infection control and prevention, assessing needs and governance, management and sustainability.

At the previous assessment, the service was found to be in breach of good governance. During this assessment, we found while most actions had been implemented, with some notable improvements evident in the way governance arrangements were embedded across the service, compliance remained incomplete.

Positive progress was observed in several areas. Cleaning equipment and the environment were maintained to a clean and safe standard, supported by established cleaning schedules, audits, and effective COSHH oversight. Policies had been reviewed and updated to reflect operational practice, providing staff with clear, consistent, and current guidance. There was also evidence of an effective system to identify and support individuals with additional needs.

However, the risk register remained incomplete, and an updated version for the clinic was not available at the time of the assessment. As a result, the provider has not yet demonstrated full compliance with the breach of good governance. This remained a risk to people because the service could not be fully assured that risks were being consistently identified, monitored and mitigated, increasing the likelihood of safety concerns not being addressed promptly.