Marches Ambulance Service

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• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

This is the first assessment for this service. This key question has been rated good.

People were always treated with kindness, empathy and compassion. People’s privacy and dignity was respected. Every effort was made to take people’s wishes into account and respect their choices, to achieve the best possible outcomes for them.

We have not awarded this service a score for Caring.

Find out about when we will not publish a key question score and what we look at when we assess Caring.

The service always treated people with kindness, empathy and compassion and respected their privacy and dignity. Staff treated colleagues from other organisations with kindness and respect.

They told us staff were kind, compassionate and helpful. The main type of service delivered by Marches Ambulance Service was emergency or urgent care, please see information under the corresponding quality statement in the report for urgent or emergency care.

The service treated people as individuals and made sure people’s care, support and treatment met people’s needs and preferences. They took account of people’s strengths, abilities, aspirations, culture and unique backgrounds and protected characteristics.

The main type of service delivered by Marches Ambulance Service was emergency or urgent care, please see information under the corresponding quality statement in the report for urgent or emergency care.

The main type of service delivered by Marches Ambulance Service was emergency or urgent care, please see information under the corresponding quality statement in the report for urgent or emergency care.

The main type of service delivered by Marches Ambulance Service was emergency or urgent care, please see information under the corresponding quality statement in the report for urgent or emergency care.

The service cared about and promoted the wellbeing of their staff and supported and enabled staff to always deliver person-centred care.

The main type of service delivered by Marches Ambulance Service was emergency or urgent care, please see information under the corresponding quality statement in the report for urgent or emergency care.