Adamscourt Residential Care Home

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Responsive – this means we looked for evidence that the service met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good.Good: This meant people’s needs were met through good organisation and delivery.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Staff and leaders actively listened to information about people who are most likely to experience inequality in experience or outcomes and tailored their care, support and treatment in response to this. People received equitable care and were treated fairly, with their rights fully respected. The service gave people various opportunities to enable them to fulfil their wishes and preferences. One relative shared, “I appreciate how the staff ask my loved one about their food preferences, what they like and dislike. The staff are caring and looking after them well.” We observed kind and respectful interactions during the inspection reflecting the service’s commitment to equity. Another relative told us, “I’ve observed how staff interact with my loved one and others. It’s encouraging how they are treated.” Records demonstrated that people’s individuality and preferences were celebrated. One person told us, “They let me live my life the way I want to.” The staff team was diverse, and everyone was accepted, ensuring that different backgrounds and needs were acknowledged. All policies and procedures followed relevant legislation to ensure people and staff received fair treatment.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.