Adamscourt is a residential care home providing personal care to 16 older people. The service can support up to 25 people. Accommodation is over three floors and people have access to communal lounge and dining areas, specialist bathrooms and level access to a secure garden.
People’s experience of using this service and what we found
People were supported by trained staff that understood the actions needed to ensure people were not at risk of avoidable harm, abuse or poor care practices. Staff recruitment included safety checks such as employment references and criminal record checks to ensure they were suitable to work with older people. Staffing levels met peoples care and social needs. People had their medicines administered by trained staff who regularly had their competencies checked. Policies and practices in infection prevention and control were in line with government guidance.
Quality assurance processes were robust, multi-layered and effective in ensuring areas for improvement were identified and acted upon in a timely way. Staff felt appreciated and supported which empowered them to be involved in sharing ideas about the development of the service. People, their families and staff had opportunities to be engaged and involved in Adamscourt through meetings, video and telephone calls, emails and newsletters. The registered manager understood their legal duty in reporting a range of incidents to CQC and other statutory agencies. Relationships with other professional bodies such as Skills for Care ensured the service kept up to date with new guidance and best practices.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 21 November 2019). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We carried out an unannounced comprehensive inspection of this service on 21 October 2019. Breaches of legal requirements were found. The provider completed an action plan after the last inspection to show what they would do and by when to improve
safe care and treatment and good governance.
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the key questions ‘Safe’ and ‘Well-led’ which contain those requirements.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Adamscourt on our website at www.cqc.org.uk.
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.