Archived: Health Tech Services Group Limited

Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

This is the first assessment for this service. This key question has been rated Requires Improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect. We found senior leaders did not promote the wellbeing of staff and did not support and enable them. The workforce was not driven by a culture that normalises good wellbeing through inclusivity, active listening, and open conversations.