Cygnet Hospital Sheffield

This means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question as good. At this assessment the rating has remained good. This meant people were protected by a strong and distinctive approach to safeguarding, including positive risk-taking to maximise their control over their lives. People were fully involved, and the provider was open and transparent when things went wrong.

The service ensured that all young people were safeguarded based on individual risk, with both a social worker and social work assistant assigned to each of the three wards for oversight and management of complex safeguarding issues. The service ensured that all young people understood what risk meant to them and supported young people to take positive risks with the support of the multi-disciplinary team, which helped them to prepare for discharge into the community and take control and responsibility of their lives.

The service made sure young people knew what safeguarding was and why it was important. The service provided information in a way young people could understand to help them identify when safeguarding might be involved and how this kept them safe.

The service fostered a culture of openness and transparency, ensuring that stakeholders, external care teams, family members and the young person knew if and when something went wrong, and promoted learning from any incidents to improve safety.