The Care Quality Commission
  • Dentist
  • Dentist

Smiles & More

1 Holders Hill Parade, Mill Hill, London, NW7 1LZ (020) 8346 7747

Provided and run by:
Dr. Sonali Mehta

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 31 March 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Mill Hill, in the London Borough of Barnet, and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there was 1 principal dentist, 4 associate dentists, 1 orthodontist, 1 periodontist, 3 dental nurses, 1 dental hygienists, 1 receptionist, the practice manager and the business director. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 1 associate dentist, 2 dental nurses, the receptionist, the practice manager and the business director.

16 January 2014

During a routine inspection

People's dignity was respected. During our inspection, we heard a dentist interaction with patients. She was respectful, personable and communicative. This was also the case with other staff members including reception staff. We spoke with three patients who all confirmed that their dignity was respected. One patient told us 'in my view, staff treat me as if they were treating one of their family.'

Patients were protected against the risks of receiving inappropriate or unsafe care. We selected three patient records from the day list. The dentist was able to talk us through these records and evidence that patient care had been continually assessed and documented.

Staff we spoke with demonstrated an understanding of safeguarding children and vulnerable adults. They were able to describe possible types of abuse such as physical abuse, emotional abuse and dental neglect. They told us that they were well placed to identify possible abuse.

There were effective systems in place to reduce the risk and spread of infection. The provider had a dedicated room for decontaminating (or cleaning and sterilising) dental instruments, with designated "clean" and "dirty" areas.

The provider had accurate records to help identify and manage risks in relation to providing dental care. Patient notes we looked at indicated where a patient's medical condition (e.g. a penicillin allergy) might impact on their dental treatment.