• Care Home
  • Care home

Mayfield Care Home

Overall: Good read more about inspection ratings

Beaufort Road, Sale, Cheshire, M33 3WR (0161) 973 2371

Provided and run by:
Mayfield Carehome Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Mayfield Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Mayfield Care Home, you can give feedback on this service.

29 October 2020

During an inspection looking at part of the service

Mayfield Care Home is a residential care home registered to provide personal care and support for up to 24 people, some of whom are living with a diagnosis of dementia. On the day of the inspection there were 22 people living at the home.

We found the following examples of good practice.

Staff reduced the risk of visiting professionals spreading infection. All visitors had their temperatures taken and completed a questionnaire prior to entry.

People were supported to keep in contact with their family and friends through the use of technology. Staff supported people to make video calls.

There was clear signage around the home encouraging the use of personal protective equipment (PPE) and good hand hygiene.

The layout of the lounge area had been changed to support social distancing.

The registered manager completed daily audits of staff putting on and taking off (donning and doffing) their PPE and handwashing.

Staff supported people to take part in activities. During the inspection we observed people had decorated gingerbread for Halloween and had made decorations.

Further information is in the detailed findings below.

2 October 2019

During a routine inspection

Mayfield Care Home is a residential care home registered to provide personal care and support for up to 24 people, some of whom are living with a diagnosis of dementia. One the day of the inspection there were 21 people living at the home.

Mayfield Care Home is a large extended house situated in the Sale area of Trafford, accommodating people in one adapted building. The home stands in its own grounds, with a long drive, car parking and enclosed gardens.

People’s experience of using this service:

Staff knew how to keep people safe from harm from abuse and people told us they felt safe. Staff were aware of risks specific to individuals and risks posed by the environment and were guided with information and instruction on how to reduce these to keep people safe.

People spoken with said they were well cared for. People were supported to have choice and control of their lives and staff supported this in the least restrictive way possible. Policies and procedures were in place to support this practice.

There were suitable and sufficient numbers of qualified staff to support people in line with their assessed needs. The recruitment of staff was safe and staff received induction and undertook mandatory training. There was a group approach when delivering care certificate training to staff and we queried this with the registered manager. We later received assurances that this training was appropriate and there was individual input from staff.

People received a healthy diet in line with their assessed needs but we recommended the service should explore ways in how people could have an improved meal time experience. People had access to health care as required.

People and their relatives were positive about the service and the care provided. Staff were kind, caring and compassionate. The home was welcoming and friendly. It was clear people and staff had formed good relationships.

People were able to personalise their rooms. Signage around the home was not adapted to the needs of people with limited vision or dementia. The provider gave us assurances the installation of signage more suited to people’s needs was a priority.

People and relatives were involved in decision making. Staff respected people’s privacy and dignity. People were offered choices and encouraged to remain independent.

Care plans and assessments were in place which identified the areas of support people wanted and needed. The service had a complaints policy and people we spoke with knew how to make a complaint. Suitable arrangements were in place to respond to any complaints and concerns.

Systems and procedures were in place to monitor the quality and effectiveness of the service. People, their relatives and professional visitors to the home were consulted to provide feedback on the service. Feedback received was positive and complimentary about the home.

The registered manager was proactive and visible within the home. They operated an open-door policy. People, relatives and staff knew them well.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: Good (report published in April 2017)

Why we inspected: This was a scheduled inspection based on the previous rating.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

18 January 2017

During a routine inspection

Mayfield Care Home provides personal care and accommodation for up to 24 older people. It is a large detached, extended property standing in its own grounds near to the area of Sale, Greater Manchester. There is a passenger lift in the home. There is one double room in the home however we were told that this would not be utilised unless explicitly requested, for example by a married couple.

The inspection took place on 18 January 2017 and was unannounced which meant we did not notify anyone at the service that we would be attending. At the time of our inspection there were 20 people living in the home.

Our last inspection at Mayfield Care Home was in October 2014. The home was judged to be meeting all the standards we looked at during the inspection. The home was sold to a new provider in November 2015 and was reregistered accordingly. The registered manager and the staff team at the home remained the same following the change in registered provider.

There was a manager at the service who was registered with CQC. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

People we spoke with told us they felt safe living at Mayfield care home and spoke very positively about the staff. There were sufficient staff to meet people’s needs safely and effectively.

We found systems were in place to make sure people received their medicines safely. When we did raise an issue with medicines this was explored and resolved straight away.

Staff underwent a thorough induction and shadowed other colleagues prior to commencing work. Regular updates to their training were completed to ensure they had the skills and knowledge to carry out their roles. Staff were receiving supervision and felt well supported by the registered manager.

The registered manager acknowledged that more could be done to make the home a more dementia-friendly environment. The registered manager intended to explore good practice in modern dementia care more fully in order to improve the quality of life of those people living with dementia.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People had access to a range of health care professionals to help maintain their health.

People told us the meals provided were good in quality, presentation and quantity. Alternatives were always available if people did not like the meals that were on offer. Diets provided to people took into account dietary needs and preferences so their health was promoted and choices could be respected. People’s fluid and diet intake was monitored by staff where a risk of dehydration or malnutrition had been identified.

Activities were provided both in and outside of the home which people said they enjoyed. There was no bespoke activities co ordinator employed by the service however there was provision of exercise and activities by external organisations. Staff also organised activities and one to one sessions with individuals. We saw that people who were able to enjoyed accessing the community on a regular basis.

People living at the home, and their relatives said they could speak with staff if they had any worries or concerns. They were confident that their concerns would be listened to and any necessary action would be taken.

There were effective systems in place to monitor and improve the quality of the service provided. Regular checks and audits were undertaken to make sure full and safe procedures were adhered to. People using the service, their relatives and professionals had been asked their opinion of the service via questionnaires. The results of those returned had been made public. It was obvious to us, and the service could evidence, that they wanted to listen and act on suggestions in order to learn and improve.