Carerose Cares Limited

Updated 13 July 2026

Carerose Cares Limited is a domiciliary care service providing personal care to people living in their own homes. At the time of our inspection there were 12 people receiving personal care support under this registration.

We carried out our on-site assessment on 16 July 2026. We looked at all quality statements relating to areas in Safe, Effective, Caring, Responsive and Well-led. The assessment was carried out due to an aged rating.

We found the provider was in breach of 2 regulations in relation to safe care and treatment, and good governance. For example, important information about how to support people with manual handling was lacking in care plans. The provider also failed to have oversight of reportable incidents such as safeguarding’s.

The suitability and fitness of staff to work in social care had been checked. People received continuity of care from staff who were familiar with their needs, preferences and daily routines. Staff used personal protective equipment appropriately and safe infection prevention and control was managed well.

In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website if appropriate, after any representations and / or appeals have been concluded.

Updated 13 July 2026

People and their relatives were positive about the care provided. People told us staff arrived on time. One person said, “If staff cannot make the agreed time, staff call and provide an update to explain why they will be late and when they will arrive.” Another person said, “Staff always stay for the agreed amount of time.”

People received care and support from staff who knew them well.

People were happy with the care and support they received and told us they found the management team friendly. People seemed unaware of the of concerns we found in relation to care documents and governance.