- Independent hospital
Parkway
Report from 6 May 2025 assessment
Contents
Ratings
Our view of the service
Parkway is an independent health provider operated by Beacon Medical Services Group Limited (BMSG) based in Northenden, Greater Manchester. It provides outpatient and day-case services for NHS and private fee-paying patients, which includes minor surgery, endoscopy, diagnostic imaging (ultrasound and MRI), and outpatient services for ear, nose and throat and audiology appointments.
Routine diagnostic upper and lower gastrointestinal endoscopy procedures are provided with a separate endoscopy/minor procedures theatre and dedicated endoscopy decontamination suite.
The service provided non-obstetric diagnostic ultrasound scans delivered at local health clinic settings, and also provided services from a mobile unit providing magnetic resonance imaging (MRI) scans at a separate healthcare premises, which was separately registered to a different provider. Another mobile MRI unit was also available at the Parkway location every two weeks; this activity was delivered and staffed by a separately registered provider and is not part of this inspection.
Outpatient clinics and procedures are provided for ear, nose and throat (ENT) patients at the main service location and other healthcare clinic settings. While routine adult hearing assessments and hearing aid provision is not considered a regulated activity and so is not part of this inspection, audiology clinics in support of ENT and when testing children were inspected.
ENT and audiology services are provided for adults only, except for at Preston and Chorley locations which also see children from age 4 years and older. At this assessment, we did not directly observe or assess the aspects of the service where children and young people are seen, and so this area is unrated.
Parkway was registered with CQC in 2015 to deliver the regulated activities: Treatment of disease, disorder or injury; Surgical procedures; and Diagnostic and screening procedures. The service had a registered manager. At the last inspection, we identified breaches of regulations in relation to safe recruitment procedures.
We commenced a responsive assessment of Parkway on 2-3 June 2025 following concerns identified in statutory notifications and contact cases recently received by CQC.
At this inspection we assessed 4 assessment service groups: surgery where we assessed 33 quality statements, diagnostic imaging where we assessed 32 quality statements, outpatients where we assessed 33 quality statements, and medical care where we assessed 33 quality statements.
We visited the following areas as part of the assessment: clinical treatment rooms and outpatient areas, and clinical services delivered at other health centre premises.
We rated the overall location as requires improvement. We found breaches of regulations in relation to the overall governance of the location, particularly in regards to medicines management. We also found breaches relating to safe premises, equipment maintenance, staff training and competency, and safe recruitment procedures.