The Care Quality Commission
  • Hospital
  • Independent hospital

The New Victoria Hospital

184 Coombe Lane West, Kingston Upon Thames, Surrey, KT2 7EG (020) 8949 9000

Provided and run by:
Metabolic Services Limited

Important: The provider of this service changed. See old profile
Important: We have not inspected this service yet

Registered on 8 August 2025

This service was registered by CQC on 8 August 2025. New services are assessed to check they are likely to be safe, effective, caring, responsive and well-led. These assessments can include site visits, criminal record checks, interviews with key managers and a detailed review of how the service will be run. Follow-up inspections of new services are undertaken regularly following registration.

Ratings inherited from last inspection with previous provider These ratings were awarded to the previous provider who owned this service. We show these ratings to help you understand the history of this service.

(Last report published on 15 December 2016)

See archived profile Read previous reports

Overview

Latest inspection: Announced inspection 19 and 20 July 2016 Report published: 15 December 2016

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Ratings for specific services

We often carry out focused inspections on individual services. The following ratings are from our focused inspections.

Specialisms / services

  • Maternity and midwifery services
  • Family planning
  • Treatment of disease, disorder or injury
  • Surgical procedures
  • Diagnostic and screening procedures
  • Services for everyone

Who runs this service

  • Organisation

    The New Victoria Hospital is run by Metabolic Services Limited

  • Mrs Carol Elizabeth Horsey
    Registered Manager

  • Mr Philip Anthony Enright Luce
    Nominated Individual