• Dentist
  • Dentist

18a Charing Cross Dental Surgery

18A Charing Cross Road, London, WC2H 0HR (020) 7240 5250

Provided and run by:
Mr. Kok Hwee Neo

All Inspections

During an assessment under our new approach

We carried out this announced inspection on 14 May 2025.

We found the practice had met regulations.

Patients’ care and treatment was provided in line with current guidance, and infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

18a Charing Cross Dental Practice is in the London Borough of Westminster and provides private dental care and treatment for adults.

The practice was located in the basement and was not accessible to all patients. Patients who could not access the practice were directed to alternative dental practices. The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 4 dentists, 3 dental nurses, 2 dental hygienists, 1 receptionist and the practice manager. During the inspection we spoke with the principal dentist, a dental nurse and the receptionist.

13 June 2013

During a routine inspection

The surgery had leaflets available outlining different treatment options including root canal, fillings and crowns. They also had leaflets with information about care for children's teeth, how diabetes affects oral health and tooth decay. Information about fees was available in both English and Mandarin. Information about the hygienist was also available in English and Mandarin.

Treatment plans were drawn up with consideration to patients needs. A medical history was taken at the first visit and people would have to bring details of any medication they were taking. Staff had been trained in life support. Medical equimpent for emergencies was available and all medication was in date.

There was an infection control policy in place. On the day of the visit the surgery was clean and well maintained. Staff gave a demonstration of the decontamination process which was in line with their policy. Staff changed their uniform daily and wore protective clothing when treating people.