During an assessment under our new approach
We carried out this announced off-site inspection on 26 June 2026.
Where we carry out an off-site assessment, we undertake a detailed review of the practice risk assessments, policies, staff records and other relevant documents. We gather feedback from patients, staff and stakeholders (where relevant). We carry out a remote visual assessment of the premises and have discussions with staff.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Mydentist - Greenway Road - Runcorn is part of Mydentist, a dental group provider. The practice is in Runcorn, Cheshire and provides NHS and private dental care and treatment for adults and children.
Access to the practice was via steep stairs and patients requiring accessible facilities were directed to a nearby sister practice. The practice was located on local transport routes and on-street parking was available in the surrounding area.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 13 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 dental nurse, 1 receptionist and the practice manager. The group’s Lead Regulatory Officer and one of their Regulatory Officers were also at the inspection, supporting the team.