Bridgewater Wellness Clinic

Updated 6 January 2022

Bridgewater Wellness Clinic is operated by Optical Express Limited. The clinic provides refractive eye surgery procedures for self- referring, privately funded adults over 18 years of age. The clinic offers laser vision correction treatments and intra ocular lens replacement on the ground floor of the premises. Ground floor facilities include a discharge room, a laser treatment room (theatre), an anaesthetic room and ophthalmic theatre. The facilities on the first floor include a patient waiting area and examination rooms.

The clinic provides intra ocular lens replacement surgery under topical anaesthetic and laser vision correction procedures using Class 4 and Class 3b lasers. The treatments are carried out by ophthalmologists employed by the service. The service is only intermittently operational. Refractive eye surgery only takes place on a limited number of days each month. Treatment days are supported by a regional surgery team that also carries out treatment at the provider’s other locations across the North West and Yorkshire regions. CQC register Bridgewater Wellness Clinic to carry out the following legally regulated services treatment of disease, disorder or injury, surgical procedures and diagnostic and screening procedures.

The clinic has been registered with the Care Quality Commission (CQC) since July 2015. It has had a registered manager in post since registering with the CQC in 2015.

Updated 6 January 2022

The service had enough staff to care for patients and keep them safe. Staff had mandatory training in key skills to care for patients. The service had infection prevention control policies in place and controlled the risk of infection well. Staff investigated incidents and learned lessons from them.

Staff provided good care and treatment to patients. The corporation and location manager monitored the effectiveness of the service and made sure all staff were competent and outcomes were positive.

Staff treated patients with compassion and kindness, respected their privacy and dignity and took into account their individual needs. The service identified the needs of patients and they learned from complaints.

Staff were clear about their roles and responsibilities and felt respected, supported and valued. The service engaged well with patients to plan and manage services and all staff were committed to improving the services continually. The registered manager ran the service well and used reliable information systems and supported staff with their development. Staff said that they felt that management were approachable and that they would raise concern if they had any.

Updated 6 January 2022

The service had enough staff to care for patients and keep them safe. Staff had mandatory training in key skills to care for patients. The service had infection prevention control policies in place and controlled the risk of infection well. Staff investigated incidents and learned lessons from them. Staff provided good care and treatment to patients. The corporation and location manager monitored the effectiveness of the service and made sure all staff were competent and outcomes were positive. Staff treated patients with compassion and kindness, respected their privacy and dignity and took into account their individual needs. The service identified the needs of patients and they learned from complaints. Staff were clear about their roles and responsibilities and felt respected, supported and valued. The service engaged well with patients to plan and manage services and all staff were committed to improving the services continually. The registered manager ran the service well and used reliable information systems and supported staff with their development. Staff said that they felt that management were approachable and that they would raise concern if they had any.