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Garside House Nursing Home Requires improvement

The provider of this service changed - see old profile

We are carrying out a review of quality at Garside House Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Requires improvement

Updated 29 March 2019

About the service: Garside House Nursing Home is a care home that provides accommodation and respite care for up to 40 people on three separate floors, caring respectively for people with general nursing needs, dementia and palliative care needs. At the time of our inspection there were 33 people living at the home.

People’s experience of using this service:

¿ People using the service told us they felt safe and trusted the staff caring for them.

¿ People's needs were assessed before care and treatment was delivered. Risk assessments and guidance were in place and staff were aware of how risks to people’s health and well-being could be minimised.

¿ Systems were in place to safeguard people from the risk of possible abuse.

¿ Following a recent safeguarding incident involving the disposal of controlled drugs, medicines policies and procedures had been revisited and staff training refreshed.

¿ Staff demonstrated some understanding of consent and capacity issues in relation to mental health legislation.

¿ People were supported to eat and drink enough but meals were not always prepared and served in an appetising way.

¿ Staff completed an induction period that included shadowing more experienced members of staff before working with people on their own. However, some core staff training had not been refreshed and delivery was currently behind schedule.

¿ The service was working in partnership with other agencies and healthcare providers. People were supported to access healthcare services as required.

Rating at last inspection: At the last inspection the service was rated Good (12 April 2017). At this inspection the overall rating had deteriorated to Requires Improvement.

Why we inspected: This was a planned inspection based on the previous rating.

We made one recommendation about staff records.

Follow up: We will continue to monitor intelligence we receive about this service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 29 March 2019

The service was safe.

Details are in our Safe findings below.

Effective

Requires improvement

Updated 29 March 2019

Not all aspects of the service were effective.

Details are in our Effective findings below.

Caring

Requires improvement

Updated 29 March 2019

Not all aspects of the service were effective.

Details are in our Caring findings below.

Responsive

Requires improvement

Updated 29 March 2019

Not all aspects of the service were effective.

Details are in our Responsive findings below.

Well-led

Requires improvement

Updated 29 March 2019

Not all aspects of the service were well-led.

Details are in our Well-led findings below.