• Dentist
  • Dentist

Manor Lodge Dental Surgery

Coronation Road, Totnes, Devon, TQ9 5DF (01803) 863137

Provided and run by:
Dr. Robert Jenkins

All Inspections

During an assessment under our new approach

We carried out this announced, on-site inspection on 17 August 2026.

We found the practice had not met all regulations.

Systems and processes to identify and manage risks were not always working effectively. This included infection prevention and control.

However, staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Recruitment procedures reflected current legislation.

The practice is in Totnes, Devon and provides private dental care and treatment for adults and NHS and private dental care and treatment for children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 6 staff, of which there were 2 dentists, 2 dental nurses, 1 dental therapist, and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

18 October 2012

During a routine inspection

We spoke with two patients and both confirmed that they had received a treatment plan and had been asked about their medical history. Both said they did not have a problem with getting an appointment. One patient said that the dentist had given 'a really good explanation' and that the dentist was 'really gentle'. They described the surgery as 'really nice and friendly'.

Another patient described the surgery as 'absolutely fantastic, no problems at all'. They described the team as 'thorough' and 'taking care of the details'. They explained how the dentist 'talked through pros and cons and options'. The dentist was described as 'high tech' which was an 'attribute'.

All the staff we spoke with were very positive about the surgery and the support they received. One person said 'It's a lovely practice to work in. I feel I can stay here until I retire.' Another said 'It's brilliant, spot on.'

A member of staff described the dentist positively as 'very fussy' regarding the decontamination of instruments. Another member of staff described the dentist as 'very, very particular' and 'hot on cross infection'.

Within two working days of our inspection we received a completed copy of a decontamination audit and evidence of action taken in response to the outcome. We also received a copy of the surgery's patient record management policy. An action plan, with a prompt time scale for completion, was also produced to address areas in need of improvement.