- Dentist
Manor Lodge Dental Surgery
Assessment report published 7 September 2026
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 17 August 2026.
We found the practice had not met all regulations.
Systems and processes to identify and manage risks were not always working effectively. This included infection prevention and control.
However, staff had the skills, knowledge and experience to carry out their roles.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Recruitment procedures reflected current legislation.
The practice is in Totnes, Devon and provides private dental care and treatment for adults and NHS and private dental care and treatment for children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 6 staff, of which there were 2 dentists, 2 dental nurses, 1 dental therapist, and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback we received, and feedback collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “I felt listened to, respected and actively involved” and “good quality dental care received by my whole family”.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.