• Residential substance misuse service

Cocoon Residential Rehab

Overall: Requires improvement read more about inspection ratings

London Road, Nascent House, Hemel Hempstead, Hertfordshire, HP3 9ST (01442) 275880

Provided and run by:
Cocoon Support Ltd

Important:

We served a warning notice to Druglink on 28 May 2026 for failing to meet the regulations related to safe care and treatment and good governance at Oxygen Recovery.

Assessment report published 17 August 2026

Effective

Requires improvement

Updated 17 August 2026

This means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question as good. At this assessment the rating has changed to requires improvement.

We found a breach of regulation 12 in relation to safe care and treatment. Risk assessments were not completed in a timely manner on admission and risk management plans were not completed. People in treatment did not always have care plans in place. Prescriber appointments were online and people did not see a prescriber face to face during their time in treatment. Rating scales used to monitor risk of withdrawal were not used in line with policy. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.

However, people had completed consent to treatment on admission. There was a group and activity timetable in place.