• Dentist
  • Dentist

Mydentist - Bank Street - Ossett

46 Bank Street, Ossett, West Yorkshire, WF5 8NW (01924) 273131

Provided and run by:
Hirst and O'Donnell Ltd

Latest inspection summary

On this page

Our current view of the service

Updated 1 April 2026

We carried out this announced on-site inspection on 27 May 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Mydentist – Bank Street - Ossett is part of Mydentist, a dental group provider. The practice is in Ossett, West Yorkshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 23 staff.
We gathered feedback from staff and spoke to a range of staff prior to and during our inspection, including 1 dentist, 1 dental nurse, 2 receptionists, the practice manager, the covering practice manager and the area regulatory officer. The practice manager was not present during the inspection due to a prior commitment.
 

People's experience of the service

Updated 1 April 2026

As part of the inspection, we reviewed patient feedback from a range of sources. This included online reviews, feedback collected through patient surveys, and compliments and complaints received by the practice. Overall feedback was positive. Patients reported receiving a welcoming experience, with staff going above and beyond to support them. Patients also said they could book appointments easily and received high-quality treatment and care.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients commented that they felt confident that advice they were given helped them to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.