You are here

St Ives Lodge Residential Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 12 February 2021

St Ives Lodge Residential Care Home is a 'care home'. St Ives Lodge Residential Care Home provides accommodation and care to up to 35 older people living with dementia. At the time of our inspection 34 people were living in the home. People were accommodated over three units. One unit specialises in providing care to people with dementia, and the two other units are a mixture of residential care and dementia care.

We found the following examples of good practice.

¿ The premises were clean and well maintained. Additional cleaning hours had been introduced since the beginning of the coronavirus pandemic in order to minimise the risk of the spread of infection. Hand sanitiser and PPE was readily available throughout the premises. Staff and visitors had separate entrances to the care home to the minimise the risk of infection. Visitors had their temperature taken and recorded, personal protective equipment (PPE) was available at the entrance and people were supported to follow the Governments guidance on wearing PPE and social distancing.

¿ The provider had appropriate arrangements to test people and staff for COVID-19 and was following government guidance on testing. The provider additional testing for staff who worked in and visited more than one area of the home. This ensured that people and staff were tested for COVID-19 in a consistent way in line with national guidance.

¿ The provider ensured that staff received appropriate training and support to help prevent the spread of infection. All staff had received training on infection control and the use of PPE. Staff were assigned to work at the one location to help minimise the risk of cross infection. Staff wellbeing was supported if they became unwell and when they returned to work.

¿ The provider ensured that people using the service could maintain links with family members and friends. Family members and friends could stay in touch with people with phone and video messaging. The provider had booths available where visitors could meet with people in a safe way. The provider understood the communication needs of people.

¿ The registered manager sought support and advice from external agencies including the Clinical Commissioning Group, the local authority, local care homes and Public Health England and was open to all advice and guidance offered to help keep people safe.

Inspection areas

Safe

Good

Updated 12 February 2021

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 12 February 2021

Caring

Good

Updated 12 February 2021

Responsive

Good

Updated 12 February 2021

Well-led

Good

Updated 12 February 2021