Our current view of the service
Updated
26 September 2025
We carried out this announced on-site inspection on 02 June 2026
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Uckfield, Kent and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 3 staff, of which there were 2 dentists and a dental nurse who also covered reception. We gathered feedback from staff and spoke to all of staff during our inspection.
People's experience of the service
Updated
26 September 2025
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included,
Patients commented positively about the standards of cleanliness. “ the practice is always clean when I attend”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. One told us “ I have been fitted in at short notice for a problem which was successfully sorted out, brilliant service.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “ Staff are very professional, friendly and helpful. I had everything explained to me”
Patients told us that staff were helpful and caring. “ Staff are gentle and kind.” And “Staff are friendly and make you feel welcome.”
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “ I have easy to follow instructions with regard to maintaining a healthy mouth”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.