• Dentist
  • Dentist

Woodlands Orthodontics

106 Woodlands, North Harrow, Harrow, Middlesex, HA2 6EW (020) 8866 5556

Provided and run by:
Dr. Fiona Millen

All Inspections

During an assessment under our new approach

We undertook a follow-up on-site inspection on 19 March 2026. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced, on-site inspection of Woodlands Orthodontics on 30 October 2026. We had found the registered provider was not providing well-led care and was in breach of regulation 17 good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

Risk management had improved at the practice and potential risks were now appropriately assessed and managed.

Governance processes had improved; staff had access to bespoke policies and procedures.

Woodlands Orthodontics is in the London Borough of Harrow and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.

The practice had 2 treatment rooms. During the inspection we spoke with the principal dentist and the practice manager.

 

During an assessment under our new approach

We carried out this announced, on-site inspection on 30 October 2025.

We found the practice had not met all regulations.

The practice did not have fully effective systems to identify and manage risks, including medical emergencies, fire safety and Legionella.

Governance processes were not fully embedded, and improvements were required to leadership and a culture of continuous improvement.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Woodlands Orthodontics is in the London Borough of Harrow and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 4 staff, of which there were 1 dentist, 1 dental nurse, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 dental nurse and the practice manager.

The provider was not complying with Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

30 April 2013

During a routine inspection

During this inspection we spoke with three patients and two relatives who accompanied them.

We found that patients understood the care and treatment choices available to them. One patient told us that they were satisfied with the care and treatment received and was 'happy with the care provided'.

The provider had a policy for ensuring that all patients regardless of their background were treated with respect and dignity. The provider told us that staff were all aware of this policy.

One patient we spoke to said "They explain things clearly to us. The treatment is good and the premises are clean and tidy. I have no concerns."

The premises were clean and welcoming. There were arrangements for the prevention of infection and staff were knowledgeable regarding infection control and the decontamination procedures for equipment and instruments used. Staff had been trained in infection control.

Staff had been trained on safeguarding and showed awareness of reporting procedures. The provider had a recruitment procedure and criminal record checks were in place.

The practice had a service user guide with information on the complaints procedures and fees which were all available in the reception area.