- Dentist
Woodlands Orthodontics
Assessment report published 22 December 2025
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 30 October 2025.
We found the practice had not met all regulations.
The practice did not have fully effective systems to identify and manage risks, including medical emergencies, fire safety and Legionella.
Governance processes were not fully embedded, and improvements were required to leadership and a culture of continuous improvement.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Woodlands Orthodontics is in the London Borough of Harrow and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 4 staff, of which there were 1 dentist, 1 dental nurse, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 dental nurse and the practice manager.
The provider was not complying with Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
On the day of our inspection, we spoke with and saw patient feedback from 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“I would recommend dentist to other patients” and “Professional friendly service 5*.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.