Ryssa Healthcare Ltd

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

This is the first assessment for this newly registered service. This key question has been rated good.

This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

People confirmed their needs were assessed. Care plans and risk assessments were developed alongside people, based on these assessments. People’s care was reviewed to ensure it was up to date.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them.

The registered manager confirmed care plans and risk assessments were based on best practice guidance. A variety of assessment tools were used to ensure people’s needs were identified and met. Staff were aware of the correct care that people needed.

The provider worked well across teams and services to support people.

People felt staff worked well together and with them. Information about people was documented in daily notes. There was a system in place to ensure the staff team worked together, the registered manager was aware of the actions they may need to take if people needed support from other professionals.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control.

People and relatives confirmed their health needs were considered and assessed in line with their needs. This information was incorporated into their care records Staff confirmed they were aware of people’s health needs.

The provider routinely monitored people’s care and treatment to continuously improve it.

There were systems in place to ensure people’s needs were identified, assessed and monitored. This ensured people received the correct support needed. Staff were aware of people’s needs and felt they provided support in line with this.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

The provider was not currently supporting anyone who was not able to consent to their care. The registered manager explained the process they would follow if needed. Staff had received training in relation to capacity.