• Dentist
  • Dentist

Crofton Dental Care

37 Stubbington Lane, Stubbington, Fareham, Hampshire, PO14 2PN (01329) 662915

Provided and run by:
Mr Basil Mashkour

Latest inspection summary

On this page

Our current view of the service

Updated 21 January 2026

We carried out this announced on-site inspection on 15 July 2026.

We found the practice had not met all regulations.

The practice systems to identify and manage risks pertaining to fire safety, radiation safety, and infection prevention and control required better oversight.

Staff had not received adequate training to deal with medical emergencies.

Recruitment procedures did not reflect current legislation.

The practice infection control validation procedures for the decontamination equipment did not reflect published guidance.

Leadership required improvement to ensure a culture of continuous improvement. Staff provided care and treatment broadly in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

 

The practice is in Stubbington, Hampshire and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces were available at the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 2 dentists, 3 dental nurses, 2 trainee dental nurses, 2 dental therapists, 1 dental hygienist, and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 2 dental nurses, 2 trainee dental nurses, 1 dental therapist and the practice manager.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with Regulations 12 (Safe care and treatment) and 17 (Good governance) of the Health and Social Care Act 2008(Regulated Activities) Regulations 2014.

We have asked the provider for an action plan in response to the concerns found at this inspection.

People's experience of the service

Updated 21 January 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. The practice encouraged patients to leave online reviews, and the overall feedback trend was positive.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.

Comments included:

“The service that I receive here is exceptional. I have been coming here for 12 months and I can’t fault the service.”

Patients commented positively about the standards of cleanliness. “Always clean and tidy.”

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “It is professional and timely.”

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “The dentist is always giving out advice that is the best option for patients.”