Keep Smiling UK

We undertook a follow-upon-site inspection on 15 December 2025.This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Keep Smiling UK on 21 July 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17, Good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

The practice had improved systems to identify and manage risks and had ensured that there was effective leadership and a culture of continuous improvement.

In addition, improvements had been made to ensure staff had completed essential training in medical emergencies, fire safety and recruitment procedures reflected current legislation

The practice is in Notting Hill and provides private dental care and treatment for adults and children. The practice specialises in dental implants.
Car parking spaces were available, including dedicated parking for disabled people, near the practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 2 staff, of which there were 1 dentist, who owned the practice, and receptionist, who was also the dentist’s personal assistant. We spoke to the dentist and receptionist during the inspection.

We carried out this announced inspection on 21 July 2025.
We found the practice had not met all regulations.
The practice had systems to identify and manage risks, including infection prevention and control however these were not always followed or effective.
The service lacked a culture of continuous improvement and there were ineffective systems in place for governance and oversight.

Staff had the skills, knowledge and experience to carry out their roles. However improvements were required to ensure training in areas such as fire and medical emergencies was undertaken.
Improvements were required to ensure that recruitment checks were carried out for all staff employed.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Notting Hill and provides private dental care and treatment for adults and children. The practice specialises in dental implants.
Car parking spaces were available, including dedicated parking for disabled people, near the practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 2 staff, of which there were 1 dentist, who owned the practice, and receptionist, who was also the dentist’s personal assistant. We spoke to the dentist and receptionist during the inspection.
The provider was not complying with all regulations. Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.