Durley Avenue Dental Practice

We undertook a follow-up on-site inspection on 25 November 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Durley Avenue Dental Practice on 13 May 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17 (good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

The practice had effective systems to identify and manage risks. In particular the risks associated with fire and Legionella.

Staff had the skills, knowledge and experience to carry out their roles

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

The practice is in Waterlooville and provides private dental care and treatment for adults and children.

There is step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, 5 dental nurses, 1 dental therapist, 4 dental hygienists, and 3 receptionists. We spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses,1 dental hygienist, and 1 receptionist.

We carried out this announced on-site inspection on 13 May 2025.

We found the practice had not met all regulations.

Recruitment procedures reflected current legislation but were not always followed.

Medicines and prescriptions were not always managed in line with current guidance.

The practice did not have wholly effective systems in place to manage all risks. In particular, the risks associated with fire and Legionella

Infection control procedures in place were effective.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

The practice is in Waterlooville and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms.At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, 5 dental nurses, 1 dental therapist, 4 dental hygienists, and 3 receptionists. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 dental therapist, 1 dental hygienist, and 1 receptionist.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the inspection findings below.

We have asked the provider for an action plan in response to the concerns found at this inspection.