Updated 22 February 2018
We carried out a follow-up inspection at Poldent Dental Care on 12 February 2018.
We had undertaken an announced comprehensive inspection of this service on the 1 and 11 December 2017 as part of our regulatory functions where a breach of legal requirements was found.
After the comprehensive inspection, the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach. This report only covers our findings in relation to those requirements. We checked whether they had followed their action plan to confirm that they now met the legal requirements.
We reviewed the practice against one of the five questions we ask about services: are the services well led? You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Poldent Dental Care on our website at www.cqc.org.uk.
We revisited Poldent Dental Care as part of this review and checked whether they now met the legal requirements. We carried out this announced inspection on 12 February 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
• Is it well-led?
This question forms the framework for the areas we look at during the inspection.
Our findings were:
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Poldent Dental Care is in Wakefield and provides private dental treatment to adults and children. They also provide ultrasound scans for pregnant women. Services are provided primarily to Polish patients who reside in the United Kingdom (UK).
Car parking spaces are available near the practice.
The practice is not accessible for wheelchair users.
The team includes four dentists, one consultant gynaecologist, one trainee dental nurse, one dental hygienist (who also works as a dental nurse when required), an assistant practice manager and a practice manager. The practice has two dental treatment rooms and a room for medical treatments.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Poldent Dental Care was the practice manager.
During the inspection we spoke with one dentist, the trainee dental nurse, the assistant manager, the practice manager and the company secretary. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday from 9:30am to 5:30pm
Tuesday to Thursday from 1:00pm to 9:00pm
Friday from 9:30am to 9:00pm (times may vary)
Saturday from 9:00am to 5:00pm
Sunday from 8:00am to 5:00pm
Our key findings were:
- Staff had completed infection prevention and control training. Improvements had been made to the processes for checking decontamination equipment.
- Staff had completed hands on medical emergency training. Appropriate medicines and life-saving equipment were available.
- A sharps risk assessment had been carried out. The outstanding actions from the fire risk assessment had been carried out.
- A system was in place for referring patients to their GP or hospital in the event of an abnormal ultrasound scan.
- Policies had been updated and the governance system was effective.
- Audits of infection prevention and control and radiographs had been completed.