Feeding UnTied Limited

This means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

This is the first assessment for this new location. At our last assessment we rated effective as good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

We reviewed all 6 quality statements for effective. This included assessing needs, delivering evidenced based care and treatment, how staff, teams and services work together, supporting patients to live healthier lives, monitoring and improving outcomes and consent to care and treatment. We found:

There was evidence of the registered manager ensuring their knowledge was kept up-to-date and in line with national updates.

There was evidence that the registered manager carried out reflections with a peer as part of revalidation with Nursing and Midwifery Council (NMC).

The registered manager had robust processes in place for ensuring consent was embedded into the service, including before the examination the procedure being carried out.

People received care, treatment and support that was evidence-based and in line with national frameworks.

There was evidence of the registered manager reviewing their processes and practices to ensure this was in the best interests of the baby.

The registered manager provided tailored practical support to caregivers, so they understood how to support their baby following the procedure. People’s feedback described the service as “exceptional” and “distinctive”.

We saw the registered manager providing treatment options for caregivers if additional support was needed to improve feeding. This included the practice of craniosacral therapy, which the service used as a complementary approach to help alleviate symptoms such as an overwhelmed and shocked central nervous system, neck, jaw or shoulder stiffness, colic, digestive discomfort, and sleep difficulties. Craniosacral therapy is not regulated by the Care Quality Commission (CQC).