During an assessment under our new approach
Date of assessment: 5 June 2026.
Alternative Smart Solutions Ltd is a domiciliary care agency. The provider is registered to support older people, younger adults, those with dementia, mental health conditions, a sensory impairment and a physical disability.
This was a planned assessment of the quality statements under the 5 key questions of safe, effective, caring, responsive and well led.
Staff delivered safe care in line with people’s care plans and risk assessments, which reflected people’s needs, likes and preferences. People were supported as individuals, with dignity and respect.
Staff recruitment processes were safe, and they received the training to carry out their duties.
There was confidence in the registered manager from people and relatives.
Governance systems were operating effectively, and this included oversight by the registered manager, who was also the provider.