• Services in your home
  • Homecare service

Phoenix Care

Overall: Requires improvement read more about inspection ratings

Office 3.53 Northgate House, Upper Borough Walls, Bath, BA1 1RG (01225) 592980

Provided and run by:
Phoenix (SW) Limited

Important: This service was previously registered at a different address - see old profile
Important:

We served 3 Warning Notices on Phoenix (SW) Limited 24 September 2026 for failing to meet the regulations. The provider failed to ensure safe care and treatment, good governance and fit and proper persons employed. We also issued an action plan request on 8 October 2026 for failing to meet the regulations in need for consent and requirement to display performance assessment ratings.

Ratings posters and widgets

On this page:

Our resources for service providers

If you are the provider of this service, resources on this page help you meet your legal duty to display your rating. These resources are the widget, which enables you to display the rating on your website, and posters, which enable you to display the rating at your premises. You can read more about what you're required to do on our page about how to Display your ratings.

CQC widget for this service

You can put a summary of your CQC ratings/latest checks on your website by adding our widget. This is particularly useful for organisations that we regulate and enables you to comply with your legal obligation to display your CQC ratings.

Preview of the widget for this service

Get the code

To get this widget, simply copy and paste this code into an HTML webpage. Please also read the legal agreement for using it.

<script type="text/javascript" src="https://www.cqc.org.uk/sites/all/modules/custom/cqc_widget/widget.js?data-id=1-19202873214&data-host=https://www.cqc.org.uk&type=location"></script>

Posters to display ratings at your premises

We are working on new versions of our ratings posters for services assessed under our new framework. These should be available later this year.

In the meantime, you can use our templates to produce your own ratings posters. These are available in two formats and each has its own instructions: