• Doctor
  • GP practice

Plympton Health Centre

Overall: Good read more about inspection ratings

Mudge Way, Plymouth, Devon, PL7 1AD (01752) 346634

Provided and run by:
Beacon Medical Group

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Good

Updated 2 September 2025

Date of Assessment: 1 October 2025 to 6 October 2025.

Plympton Health Centre is a GP training practice that delivers services to approximately 43,583 people, under a contract held with NHS England. The service is based in Plympton and has 5 branch sites: Chaddlewood Surgery, Glenside Medical Centre, Highlands Health Centre, Ivybridge Medical Practice and Wotter Surgery. We visited all sites on either 1 or 6 October 2025.

The National General Practice Profiles states that 97.8% of the practice population are white, 0.6% Asian, 0.4% black, 0.9% mixed and 0.3% other. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 9th decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. The service has a higher-than-average population of people aged 55-64 years. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

We found breaches of the legal regulations in relation to safe care and treatment. We have asked the provider for an action plan in response to the concerns found at this assessment.

People's experience of the service

Updated 2 September 2025

People were positive about the quality of their care and treatment. Recent results from the National GP Patient Survey showed people were mostly satisfied with services, but results were lower than national averages for accessing appointments, contacting by telephone and overall experience.

There was a newly formed and active patient participation group (PPG) who represented the views of people using the service. For example, the service added new signposting software to its website to help people navigate it.