14 August 2013
During a routine inspection
People were treated in a clean environment and arrangements were in place for the safe decontamination of reusable instruments and equipment. We spoke with three people who used the service; they all said they regularly saw staff making sure that the surgery was clean, tidy and hygienic.
We looked at staff records and saw evidence that all staff had been trained to the level their positions required and that they had completed training in other appropriate courses, relative to their role.
The provider had systems in place for gathering, recording and evaluating information about the quality and safety of care the service provides. People who used the service and their representatives were asked for their views about their care and treatment.