The Care Quality Commission
  • Dentist
  • Dentist

Mr R K Desai - Water Eaton Health Centre

Fern Grove, Bletchley, Milton Keynes, Buckinghamshire, MK2 3HN (01908) 648157

Provided and run by:
Mr Rajendra Desai

Important: The provider of this service changed. See new profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 16 February 2026.

We found the practice had not met all regulations.

There was a lack of sufficient governance and oversight to identify and manage various risks, including risks associated with dental radiography, medical emergencies, medicines and prescriptions, and infection, prevention and control.

However, staff had the skills and experience to carry out their roles.

Recruitment procedures reflected current legislation.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mr R K Desai – Water Eaton Health Centre is in Bletchley, Buckinghamshire and provides NHS dental care and treatment for adults and children.

The practice is located within a health centre. There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 1 treatment room. At the time of our inspection, there was a total of 2 staff, of which there was 1 dentist (also the practice owner) and 1 dental nurse/receptionist. We gathered feedback and spoke to both staff during our inspection.

The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

30 April 2014

During an inspection looking at part of the service

This was a follow up inspection to the one we carried out in January 2014. During the inspection in January 2014 we identified concerns about how the provider's records were managed and secured.

During this inspection we found that the provider had made suitable improvements. We found that patient records were held securely, people's medical conditions were updated and a recruitment policy had been implemented. We also found that the infection control policy had been updated and cleaning records were suitably maintained. We looked at the arrangements that were in place with Water Eaton Health Centre to deal with foreseeable medical emergencies and found that these were adequate.

24 January 2014

During a routine inspection

We spoke with one person who used the service. They told us that they were nervous of visiting the dentist but they were always made to feel comfortable and were involved in making decisions about their treatment.

We found that people were provided with information about the service and were involved in their treatment planning. People were treated with dignity and respect and were provided with treatment plans. We found that arrangements were in place to deal with foreseeable medical emergencies.

The practice had measures in place to limit the risk of cross contamination and infection control and completed checks on new staff to ensure they were suitable for their role. We found there was a suitable complaints procedure in place and complaints were handled effectively.

We found that improvements were required to how records were maintained. This included the security of people's records, and ensuring adequate records were maintained of verbal conversations and actions the provider already took.