Mr R K Desai - Water Eaton Health Centre

Updated 24 June 2025

We carried out this announced on-site inspection on 16 February 2026.

We found the practice had not met all regulations.

There was a lack of sufficient governance and oversight to identify and manage various risks, including risks associated with dental radiography, medical emergencies, medicines and prescriptions, and infection, prevention and control.

However, staff had the skills and experience to carry out their roles.

Recruitment procedures reflected current legislation.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mr R K Desai – Water Eaton Health Centre is in Bletchley, Buckinghamshire and provides NHS dental care and treatment for adults and children.

The practice is located within a health centre. There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 1 treatment room. At the time of our inspection, there was a total of 2 staff, of which there was 1 dentist (also the practice owner) and 1 dental nurse/receptionist. We gathered feedback and spoke to both staff during our inspection.

The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

Updated 24 June 2025

On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Brilliant service and dentist is always going the extra mile. Reception are lovely and informative as well.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Comments included, “Friendly staff. Always manage to get an appointment when required.”

Patients were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients were supported to maintain their oral health and were provided with appropriate information and resources.

Patient feedback was reviewed and where suggestions had been made, appropriate action was taken.