Updated
13 August 2026
Date of assessment: 10 and 11 June 2026.
We assessed this service as part of our routine inspection schedule. This was the first inspection of this service since it registered.
The service provides mental health care for adults and children in the community, including therapy and psychiatric treatment. The service offers assessment and treatment from consultant psychiatrists, psychologists and therapists. The service provides treatment for conditions such as anxiety, depression, stress, obsessive compulsive disorder and addictions. A wide range of therapies were on offer including Cognitive and Dialectical Behaviour Therapies (DBT) and Cognitive Analytic Therapy (CAT).
At this assessment we assessed 2 assessment service groups; community mental health services for adults of working age and specialist mental health services for children and young people. We carried a comprehensive inspection of both assessment service groups and assessed all quality statements.
We rated the service as Good.
In both assessment service groups we found 1 breach of regulation in relation to Care Quality Commission (Registration) Regulations 2009, 18 (1) (2) (e), the notification of certain incidents, without delay, to the Care Quality Commission.
We identified several areas of good practice across both assessment service groups.
Clients were very positive about their experience of accessing services and said staff were responsive, supportive and helpful. They said staff treated them with dignity and always behaved appropriately.
Staff we spoke with demonstrated positivity and pride in their work and in being part of the organisation. They were able to deliver person-centred, holistic care within a supportive and safe environment.
We found a small number of areas for improvement.
The service did not routinely record prescribing audits and review processes around complex, off-label, and controlled drug prescribing.
A small number of staff were not using the electronic system in line with the provider’s policy. The provider was aware of this and had a plan in place to address this.
Community-based mental health services for adults of working age
Updated
25 February 2026
We carried out a comprehensive assessment of community-based mental health services for adults of working age at The Chelsea Psychology Clinic on 10 and 11 June 2026.
We assessed this service as part of our routine inspection schedule. This was the first inspection of this service since it registered.
The service offers assessment and treatment from consultant psychiatrists, psychologists and therapists. The service provides treatment for conditions such as anxiety, depression, stress, obsessive compulsive disorder and addictions. A wide range of therapies were on offer including cognitive and dialectical behaviour therapies (DBT) and cognitive analytic therapy (CAT).
At this assessment we rated the service as good.
The service assessed and managed risks and had clear processes to identify whether they could safely meet the needs of clients. They were able to offer a wide range of interventions and clients were involved in decisions in their care. Staff morale was high and there was a wide range of ongoing training available to the staff group, with a focus on ongoing professional development. Staff managed safeguarding concerns well and made these processes clear to clients from the start of treatment. The environment was welcoming, comfortable and safe.
We found 1 breach of regulation relating to the notification of certain incidents to the Care Quality Commission. The service confirmed this would be addressed immediately.
During the inspection, we gathered feedback from 16 members of staff. We spoke with 9 clients and 3 carers to understand their experiences of the service. We also reviewed 21 care records.
Specialist community mental health services for children and young people
Updated
11 August 2026
We carried out a comprehensive assessment of specialist community mental health services for children and young people at The Chelsea Psychology Clinic on 10 and 11 June 2026.
We assessed this service as part of our routine inspection schedule. This was the first inspection of this service since it registered.
The service offers assessment and treatment from consultant psychiatrists, psychologists and therapists. The service provides treatment for conditions such as anxiety, depression, stress, obsessive compulsive disorder and addictions. A wide range of therapies were on offer including cognitive and dialectical behaviour therapies (DBT) and cognitive analytic therapy (CAT).
At this assessment we rated the service as good.
The service assessed and managed risks and had clear processes to identify whether they could safely meet the needs of clients. They were able to offer a wide range of interventions and clients were involved in decisions in their care. Staff morale was high and there was a wide range of ongoing training available to the staff group, with a focus on ongoing professional development. Staff managed safeguarding concerns well and made these processes clear to clients from the start of treatment. The environment was welcoming, comfortable and safe.
We found 1 breach of regulation relating to the notification of certain incidents to the Care Quality Commission. The service confirmed this would be addressed immediately.
During the inspection, we gathered feedback from 16 members of staff who worked at the service and 9 clients and 3 carers to understand their experiences of the service. We also reviewed 15 care records.