Archived: Glynn Cottage

Updated 22 April 2016

The New Leaf Recovery community interest company was established in 2013. It provides supported accommodation for men and women seeking support with recovery from drug and alcohol addictions. It operates on three sites: Glynn Cottage, Silverdene House and Bells Lane.

In January 2015, the company registered Glynn Cottage with the CQC to provide:

• accommodation for persons who require treatment for substance misuse

• treatment of disease, disorder or injury

• care for adults under 65 years, care for adults over 65 years.

Glynn Cottage had not been inspected previously.

Updated 22 April 2016

We do not currently rate independent standalone substance misuse services.

We found the following areas of good practice:

• Glynn Cottage provided person-centred and recovery-focused treatment.

• Clients were extremely positive about the service and its success in helping them.

• Staff were extremely positive about their work and the support offered to them by the service.

• All staff had completed mandatory training and received regular managerial supervision.

However, we also found areas that the service provider could improve:

• The environmental risk assessment had not identified concerns regarding wide opening bedroom windows and risks of ligature anchor points (places to which people intent on self-harm might tie something to strangle themselves).

• Staff had not received training on the Mental Capacity Act.

• There were no alarm systems for staff or clients to summon assistance if needed.

• There were no locks on bedroom doors. This could affect privacy and safety.

• Staff did not always complete medication administration charts in a timely manner.

• Policies and procedures were due to be reviewed July 2015. This had not happened.

• Some staff and volunteers were working within the service before disclosure and barring checks had been cleared.