The Care Quality Commission
  • Dentist
  • Dentist

Archived: Precision Dental Practice

194a Havant Road, Drayton, Portsmouth, Hampshire, PO6 2EH (023) 9222 1166

Provided and run by:
Mr. Andrew Sheehan

Important: The provider of this service changed. See new profile

All Inspections

10 May 2017

During a routine inspection

We carried out this announced inspection on 10 May 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.

We told the NHS England area team that we were inspecting the practice. They did not provide any information.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

22 November 2012

During a routine inspection

We spoke to four people who used the service and all of the people we spoke with were satisfied with the service they received.

People told us they had enough information to make a decision about their treatment. They said they were given treatment options and were able to make informed decisions on what treatment they received.

We were told that the dentist fully explained any treatment they were being offered. People said they were provided with clear information about the cost of the different treatments.

We were told that all the staff were very professional. People said that appointments were flexible to meet their needs.

People told us they were able to ask any questions and that staff explained things clearly.

We were told by people who used the service that they felt safe and that the dentist and staff made them feel at ease.

People we spoke with told us that they had no concerns about the cleanliness and hygiene at the service they said the premises were always clean and fresh.

People told us they knew how to make a complaint if they had any problems with the service.