• Dentist
  • Dentist

Dentalessence

69 Station Road, Burgess Hill, West Sussex, RH15 9DY (01444) 232292

Provided and run by:
Dr. Sachin Anand

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 30 June 2025.

We found the practice had met the regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Burgess Hill and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 6 treatment rooms. At the time of our inspection, the dental team consisted of 32 staff, of which there were 9 dentists, 7 dental nurses, 2 trainee nurses, 2 dental therapists, 3 dental hygienists, 3 receptionists, 1 treatment co-ordinator and the practice manager. There were also 2 locum hygienists, and 2 locum dental nurses employed. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 3 dental nurses,1 receptionist, the treatment co-ordinator and the practice manager.

17 July 2013

During a routine inspection

We spoke with five patients during our inspection. We also spoke with the Practice manager, a dentist and two dental nurses. Patients gave positive comments about the Practice. Comments included "It's lovely here. Brilliant", "Nothing but professionalism and friendliness. I can't fault them" and "Excellent. Always on top of things". Staff told us they liked working at Dentalessence. They told us "It's a great team" and "We are all very supportive.

We found that patients were involved in their treatment and understood the treatment options available to them. Patients were treated with courtesy and respect. One patient said "Reception is superb".

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. Treatment plans were in place where patients required a course of treatment. Patients told us they were happy with the treatment provided.

Patients were protected from the risk of abuse. Staff at the practice were aware of their responsibilities with regard to keeping patients safe and protecting children and adults. There were up to date policies and procedures in place for protecting patients from abuse.

We found that patients were protected from the risk of infection because guidance had been followed. There were appropriate systems in place to maintain standards of hygiene and infection control. All parts of the Practice were clean and well maintained.