Bos Y'n Dre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good.

At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

The registered manager did not intend to accept any new placements in the service. If a new admission was proposed, a full assessment would be completed to ensure the service was able to meet the person needs before they moved in.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

People’s care plans accurately reflected their support needs and included enough information to enable staff to meet people needs.

People were supported to eat a balanced healthy diet and meals were prepared in response to people’s requests.

The provider worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services.

The service made prompt and appropriate referrals to NHS services to ensure people’s needs were met. Any advice professionals provided was acted upon promptly and the registered manager ensured all necessary checks were completed.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control. Staff supported people to live healthier lives and where possible, reduce their future needs for care and support.

People were encouraged to do things for themselves and to be as independent as possible. The providers supported people to exercise, access the community and engage with their individual hobbies and interests.

Records showed staff made appointments with GPs, opticians and dentists when required to ensure people’s wellbeing.

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves.

Daily records were kept to evidence the care and support people had received and how people had spent their time. Where changes in people’s needs or health were identified, appropriate referrals were made to professional for guidance and support.

The provider monitored people’s experiences of support, and feedback was routinely sought by the registered manager to ensure people’s comfort.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Staff sough people’s consent and respected their decision and choices in relation to how their support was provided. Following feedback additional procedures were introduced to record people’s consent to restrictions designed to ensure people’s safety.