The Calico Group - St John’s Court

This means we looked for evidence that people were protected from abuse and avoidable harm.

At our last inspection we rated this key question as requires improvement. The service was in breach of regulation 12 safe care and treatment and regulation 18 staffing the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in that staff did not assess and manage risk well for all clients and had not completed mandatory training.

The service had made improvements and was no longer in breach of regulations. There were now risk assessments for all clients and staff had completed mandatory training. At this inspection the rating has changed to good.

This meant people were safe and protected from avoidable harm.