- Community substance misuse service
The Calico Group - St John’s Court
Assessment report published 11 August 2025
Contents
Ratings - Substance misuse services
Our view of the service
Date of assessment 24 and 25 June 2025. The Calico Group - St Johns Court is based in Blackburn and provides community-based support for people in Blackburn and Darwen who misuse substances. The provider is Delphi Medical Ltd. The Calico Group - St Johns Court has been registered with CQC since 12 April 2022. The service is registered to provide the regulated activity of Treatment of disease, disorder or injury. The service had a registered manager in post at the time of our assessment. At our last assessment in 2023 we rated the service as requires improvement overall. With safe, effective and well led as requires improvement and caring and responsive rated as good. Following this assessment we rated the service as good. The service had made improvements and is no longer in breach of regulations. Staff now assessed and mitigated risks. Client records were now complete, all staff had completed mandatory training, staff employment records were now complete, and governance processes were in place to ensure procedures ran smoothly.
People's experience of this service
We spoke with fourteen clients in total. They told us staff were compassionate, caring and went out of their way to provide care and support. Some clients praised individual staff and two told us the help they received had saved their lives. They told us they enjoyed the recovery activities like group work, and they could all explain how they were working on their recovery plans.