• Care Home
  • Care home

Manor Barn Nursing Home

Overall: Good read more about inspection ratings

2 Appledram Lane South, Fishbourne, Chichester, West Sussex, PO20 7PE (01243) 781490

Provided and run by:
JK Healthcare Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

Date of Assessment:22 and 30June 2026

Manor Barn Nursing Home is a nursing home providing accommodation, personalcareand nursing care forolder people, including people living with dementia and people requiring nursing support.We assessed this service because we wantedto follow up onthe breaches of regulation at the last inspection.

At the last inspection, the service was in breach of social care regulations in relation to person centred care, safe care and treatment and governance. Improvements have been made in these areas and are no longer in breach.

People were protected from avoidable harm. The provider had a positive learning culture and systems toidentify,assessand manage risks associated with people's health,wellbeingand care needs. Staff understood their safeguarding responsibilities and worked collaboratively with healthcare professionals to support safe care. Incidents,accidentsand concerns were reviewed, and learning was used to improve practice. The home environment was clean, wellmaintainedand supported people to live safely. Relatives consistently told us they felt their family members were safe and well cared for.

Assessments were completed before people moved into the home and reviewed when needs changed. Care plans considered people's physical health, emotional wellbeing, communicationneedsand future aspirations. Staff worked alongside healthcare professionals to support positive outcomes and continuity of care. People were supported to access healthcare services,maintaintheir health and receive care in line with current good practice.

People were treated with kindness,compassionand respect. Staff knew people well and understood their preferences,routinesand life histories. Relatives spoke positively about the caring nature of staff and observationsdemonstratedwarm,respectfuland dignified interactions throughout the home. People were encouraged tomaintainimportant relationships and personalise their living environment.

Care plans were reviewed when circumstances changed and staff adapted care to reflect people's preferences and wishes. People were offered opportunities for social interaction, meaningfulactivitiesand community involvement. Feedback was activelysoughtfrom people, relatives and staff and was used to support service improvements.

Leaders promoted a culture focused on person-centred care,opennessand continuous improvement. Governance systems included audits, lessons learned reviews, staff meetings, resident meetings, dailyhuddlesand training oversight. Leaders werevisible and approachableand worked collaboratively with people, relatives,staffand external professionals tomaintainand improve the quality of care provided.

During an assessment under our new approach

Date of Assessment: 16 January 2025. The service is a residential service providing nursing care and support to older people and people living with dementia. This was the first assessment undertaken since the new provider was registered in December 2023. We found breaches of regulations relating to the management of risk, person centred care and governance of the service.

Risks to people were not always identified, assessed and managed to prevent people from receiving unsafe care and treatment. People’s care was not always planned and provided in a personalised way to meet their needs. Governance systems had failed to identify and rectify concerns found at this assessment.

The provider had a service improvement plan in place and was working to introduce changes and improvements. An assessment has been undertaken of this service that is used by autistic people or people with a learning disability but is not registered as a specialist service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service had failed to comply with their registration condition and had admitted people with a learning disability. This was not a specialist service and therefore not designed to meet the needs of people with a learning disability or Autistic people. There was a failure to fully consider the needs and aspirations of people with learning disabilities, and this had a negative impact on their quality of life. We have asked the provider for an action plan in response to the concerns found at this assessment.