Manor Barn Nursing Home

Updated 12 June 2026

Date of Assessment:22 and 30June 2026

Manor Barn Nursing Home is a nursing home providing accommodation, personalcareand nursing care forolder people, including people living with dementia and people requiring nursing support.We assessed this service because we wantedto follow up onthe breaches of regulation at the last inspection.

At the last inspection, the service was in breach of social care regulations in relation to person centred care, safe care and treatment and governance. Improvements have been made in these areas and are no longer in breach.

People were protected from avoidable harm. The provider had a positive learning culture and systems toidentify,assessand manage risks associated with people's health,wellbeingand care needs. Staff understood their safeguarding responsibilities and worked collaboratively with healthcare professionals to support safe care. Incidents,accidentsand concerns were reviewed, and learning was used to improve practice. The home environment was clean, wellmaintainedand supported people to live safely. Relatives consistently told us they felt their family members were safe and well cared for.

Assessments were completed before people moved into the home and reviewed when needs changed. Care plans considered people's physical health, emotional wellbeing, communicationneedsand future aspirations. Staff worked alongside healthcare professionals to support positive outcomes and continuity of care. People were supported to access healthcare services,maintaintheir health and receive care in line with current good practice.

People were treated with kindness,compassionand respect. Staff knew people well and understood their preferences,routinesand life histories. Relatives spoke positively about the caring nature of staff and observationsdemonstratedwarm,respectfuland dignified interactions throughout the home. People were encouraged tomaintainimportant relationships and personalise their living environment.

Care plans were reviewed when circumstances changed and staff adapted care to reflect people's preferences and wishes. People were offered opportunities for social interaction, meaningfulactivitiesand community involvement. Feedback was activelysoughtfrom people, relatives and staff and was used to support service improvements.

Leaders promoted a culture focused on person-centred care,opennessand continuous improvement. Governance systems included audits, lessons learned reviews, staff meetings, resident meetings, dailyhuddlesand training oversight. Leaders werevisible and approachableand worked collaboratively with people, relatives,staffand external professionals tomaintainand improve the quality of care provided.

Updated 12 June 2026

People and relatives were consistently positive about their experiences of Manor Barn Nursing Home. People told us they felt safe and comfortable living at the home. Relatives described staff as kind, caring and attentive and said their family members were treated with dignity and respect. One person told us, "I feel safe here," while relatives consistently described the home as a safe and supportive environment.

Relatives told us they were involved in assessments and reviews and were kept informed about changes to their family member's health and wellbeing. They said communication from staff and managers was good and concerns were responded to promptly. Relatives described positive relationships with staff and expressed confidence in the care provided.

Peoplebenefitedfrom meaningful and caring interactions with staff. During observations, staff were seen supporting people patiently and respectfully, responding quickly to requests forassistanceand offering reassurance where needed. People appeared relaxed in the presence of staff and positive interactions wereobservedthroughout the home.

People lived in a pleasant and homely environment. Bedrooms were personalised with photographs, personalpossessionsand memorabilia. Relatives spoke positively about the home's environment, including access to garden areas and communal spaces. People were offered opportunities toparticipatein activities andmaintainsocial connections according to their individual preferences.

People and relatives knew how to raise concerns and provide feedback. They told us they felt comfortable speaking with staff and leaders and were confident any issues would be addressed. Relatives consistently described the registered manager as approachable,visibleand responsive.