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Inspection Summary


Overall summary & rating

Good

Updated 28 August 2020

St Anne's Nursing Home provides nursing and residential care to a maximum of 65 men and women who are elderly, have physical care needs or enduring mental health support needs. The service is provided by Blackberry Hill Limited and there were 65 people in residence at the time of our inspection.

We found the following examples of good practice.

The home had an effective admission procedure. All newly admitted people had been tested for Covid19 prior to them coming to live at the home. Each new person had undergone 14 days self-isolation to protect other people living in the home in case the person developed coronavirus symptoms.

An allocated staff member accompanied and supported each new person during the self isolation period. This assured the number of staff exposed to the person in case they developed coronavirus symptoms was limited. This also provided the continuity of care in the new environment and helped the person to settle easier at the home.

People’s and staff individual needs, health and wellbeing had been considered to ensure they lived and worked in the environment that was safe from infection. Each person using the service and staff supporting them had an individualised risk assessment. It reflected their specific risks, personal protective equipment (PPE) required and specific risk management strategies to provide safe care.

Strict cleaning regimes helped to protect people and staff from accidental infection cross-contamination. Additional cleaning staff were deployed to ensure hourly, daily and weekly cleaning schedules were completed.

Staff were appropriately trained. They understood risks related to Covid19, infection prevention and control measures and what action they needed to take if them or a person using the service developed Covid19 symptoms.

The provider and the home’s management team ensured staff were up to date with the latest government guidelines and best practice on how to provide safe care during the pandemic. Staff participated in regular staff meetings, supervisions and additional training when required.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 28 August 2020

Details are in our safe findings below.

Effective

Good

Updated 28 August 2020

Caring

Good

Updated 28 August 2020

Responsive

Good

Updated 28 August 2020

Well-led

Good

Updated 28 August 2020