- Care home
Barton Lodge
Assessment report published 11 July 2025
Contents
Ratings
Our view of the service
Date of assessment 02 June 2025 to 11 June 2025. Barton Lodge is a care home providing accommodation and nursing care to up to 70 people. The service provides support to older people with a physical disability and people living with dementia.
At our last inspection the provider was in breach of legal regulations in relation to governance, safe care and treatment, and person-centred care. At this inspection we found enough improvements had been made and the provider was no longer in breach of legal regulations. Staff now assessed and mitigated risks. People now had thorough, person-centred care plans to guide safe practice. The environment was safe, and systems were in place to monitor quality in the service. People were safeguarded from the risk of abuse. Medicines were managed safely. The provider had systems and processes in place to assess the quality of the service and had clear plans in place to drive these improvements. The environment was clean, people were protected from infection related risks. There were enough staff, who were trained and recruited safely. Medicines were managed safely. People were treated with exceptional kindness, their wishes were respected. The provider worked with other healthcare professionals in a collaborative way to ensure people’s health needs were met. Staff felt free to speak up and confident any concerns raised would be addressed. The provider shared any learning across the organisation.
People's experience of this service
People and their relatives told us they were happy with the service. People told us they were treated with respect and kindness. People were provided with choices and able to spend their day as they chose to. One person said, “This is a lovely place and lovely people who are looking after us, I have no complaints.” People and relatives told us they felt safe in the service, one person said, “I love the place, I get help from the staff. Every day we do something I enjoy, we do a lot. I do enjoy mealtimes; I sit with people I like and is good to have nice company. I do feel very safe here.” Another person said, “The staff are well trained, and they do everything to make us feel healthy and keep us safe and well.” Overall people told us there were enough staff to support them and meet their needs.