Updated 31 March 2020
999 Medical & Diagnostic Centre is a location registered under the provider 999 Medicine Limited. The location site address we visited as part of our inspection is 999 Finchley Road, London, NW11 7HB. The provider offers a pre-booked private doctor and nursing service from three consultation rooms. The staff team comprises a lead doctor, a practice nurse and a practice manager. The service also refers patients to self-employed medical consultants who work from the provider’s consultation rooms and specialise in gynaecology, dermatology and psychotherapy. The service is open Monday - Thursday 8:00am – 8:00pm and Friday 8:00am – 4:00pm and sees approximately fifty patients per month.
Dr Eric Ansell is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The service is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, treatment of disease, disorder and injury, and surgical procedures.
How we inspected this service
Pre-inspection information was gathered and reviewed before the inspection. On the day of the inspection we spoke with the lead doctor, practice manager, business manager and lead nurse. We looked at records related to patient assessments and the provision of care and treatment. We also reviewed documentation relating to the management of the service.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
•Is it safe?
•Is it effective?
•Is it caring?
•Is it responsive to people’s needs?
•Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.