11 January 2018
During a routine inspection
J-Shalom Limited trading as Spiritlife Care was last inspected in June 2014. This was under our old methodology and therefore the service was not previously rated. We undertook this inspection on 11 January 2018.
The same registered manager remained in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Care and support was delivered that met the person’s needs. The person was involved in decisions about their care and establishing the level of support they required. Staff supported the person in line with their wishes and preferences, and respected their privacy and dignity. Staff assessed any risks to the person’s safety and provided support in line with their risk management plans. Staff supported the person with application of their topical creams, other than that, the person was self-managing their medicines. The person also self-managed their nutritional and healthcare needs. Nevertheless, staff made the person a hot drink during their visit and ensured they were accessible to the person after the visit. The person had the capacity to make their own decisions about their care and welfare, and staff respected these decisions in line with the principles of the Mental Capacity Act 2005.
Safe recruitment practices were in place to ensure appropriate staff were employed. They completed regular training to ensure they had the required knowledge and skills to meet the person’s needs. The staff had an open relationship with the registered manager. They felt supported by the registered manager and found them to be accessible and approachable. The registered manager regularly met with the person receiving care and the care worker to obtain their feedback and review the quality of service delivery. The registered manager ensured appropriate policies and procedures were in place.
Due to the service currently only supporting one person we were unable to rate the service because there was insufficient evidence available for us to do so. The registered manager told us they were hoping to expand the service and provide support to more people which would enable us to rate the service at the next inspection.