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Althorpe Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 1 May 2019

About the service: Althorpe Residential Home care home is situated in the centre of Althorpe village. The service provides accommodation and personal care for up to 20 people some of whom are living with dementia.

People’s experience of using this service:

Issues found under the safe domain at the last inspection, relating to medicine management, infection prevention and control and the general décor of the service had been addressed.

People were protected from the risk of harm and abuse. Safeguarding procedures guided staff about the action they must take if they suspected abuse was occurring. People had risk assessments in place to identify hazards to their health or wellbeing. Action was taken to reduce risks but maintain people’s independence and choice. There were enough staff to meet people’s needs in a timely way. Incidents and accidents were monitored and corrective action was taken to prevent re-occurrence. Recruitment and medicines management was robust. Infection prevention and control was in place.

Staff undertook training had supervision and a yearly appraisal to help to maintain and develop their skills. This helped staff meet people’s needs.

People had their capacity assessed and were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were caring and kind. People we spoke with and their relatives confirmed this. Staff provided comfort and support if people became anxious or upset. Information was provided to people in a format that met their needs in line with the Accessible Information Standards.

Staff supported people to meet their health and nutritional needs. People were supported and encouraged to maintain their independence. Staff worked with health care professionals to maintain people’s wellbeing.

People felt able to raise concerns and were confident they would be addressed. There was a good programme of activities in place. End of life care was provided at the service.

The service was well-led. The registered manager supported the staff team and they all worked well together. A range of quality checks and audits were undertaken to monitor the service provided. Action plans were created when shortfalls were found and corrective action was undertaken to improve the service provided. We found the electrical hard wiring five-year certificate had been lost and a duplication could not be gained. This electrical check was undertaken again just after the inspection.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: Good (Report published October 2016).

Why we inspected: This was a planned inspection based on the previous inspection rating.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 1 May 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 1 May 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 1 May 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 1 May 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 1 May 2019

The service was well-led.

Details are in our Well-led findings below.