Nodens Manor Care Home

Updated 2 April 2025

Date of assessment 23 April to 01 May 2025. Nodens Manor is a care home supporting older people, some of whom live with dementia. The service is registered with the Care Quality Commission to provide accommodation for people who require nursing or personal care. At the time of our assessment there were 39 people living at Noden Manor Care Home. This was the first assessment of the service, we assessed all 5 Key Questions of Safe, Effective, Caring, Responsive and Well Led. Staff treated people with kindness and compassion. The service cared about and promoted the wellbeing of its staff. There were enough staff with the right skills, qualifications and experience.

People and their relatives were involved in planning their care and involved in decisions about their care. Staff made sure people understood their care and treatment to enable them to give informed consent. If people did not have capacity, staff involved those who were important to the person when decisions needed to be made in their best interest. People knew how to give feedback and were confident the home took it seriously and acted on it. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.

Updated 2 April 2025

People and their relatives were positive about the quality of care. We observed staff supporting people living with dementia in a way that acknowledged their reality and helped them to manage confusion and distress.People and their relatives told us they felt safe, liked their rooms, the space at the home, activities and food. One person told us, “They always put the bell in reach and remind me to ring it. They keep a good watch on me. They don’t take long to come, they are good at night too”. One relative told us, “It seems to be very caring, patient focussed, and that people are treated individualistically. It is clean. They make a good effort to put water and juices on the tables, making sure people are hydrated. Medications are taken on time. They are on top of basic general care.”